Modernising public services starts with understanding your challenges

Delivering better outcomes for citizens isn’t easy — especially when you’re juggling budget constraints, outdated systems, data sovereignty, rising service expectations, and fiscal discipline.

Modernise public services with technology that puts people first

You’re under pressure to do more with less, improve transparency, and meet digital service standards — all while staying secure and retaining public confidence in your services.

Legacy systems might be holding you back, data sits in silos, and it’s a tricky balance to ‘keep the lights on’ with digital transformation.

Sound familiar?

Whether you're a central agency, local authority or government-funded entity, the challenge is the same: how do you modernise services and systems in a way that’s future-proof, built around the people you serve and demonstrating cost efficiency?

The answer isn’t just technology. It’s in choosing the right software for government, along with a trusted partner - someone with proven expertise and experience in your sector – and the evidence to prove it.

Turn data into insights

Public confidence in government services is critical – especially data sovereignty, security, privacy and accountability. From dashboards to predictive analytics, our solutions support everything from real-time dashboards for funding to compliance reporting.

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Streamline services across agencies and departments

Integrate your core systems – finance, HR, procurement, and services – into a unified ERP platform that enables transparency, control, and compliance. Replace manual, paper-based workflows with a flexible, integrated solution so you can spend more time delivering public value.

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Integrate to empower and unlock services

Siloed and disconnected systems slow you down. It’s also hard to get a clear picture to make informed decisions. We help to build secure, scalable integrations so you can access your data – regardless of where it lives.

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Plan public spending with greater confidence

Link your budgeting, forecasting, and financial planning to real-time data and operational outcomes.
Remove error-prone manual spreadsheets to an automated platform where you can build models, manage funding cycles, and create scenario plans – all while ensuring accountability, audit-readiness, and alignment with your strategic priorities.

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These government agencies have delivered more with Fusion5

Fusion5 success stories from the public sector

Case Study

Shellharbour City Council empowers service management

Shellharbour City Council empowers remote service delivery and streamlines IT operations with Xurrent, achieving visibility, automation, and real-time reporting.

Case Study

Penrith Council moves EmpowerHR to the Cloud

Penrith Council migrated EmpowerHR to Fusion5’s Cloud5 platform, unlocking secure, flexible payroll and HR management while cutting costs and boosting agility.

Creative NZ transforms Grants Management

Creative New Zealand automates complex grant processes with Pivotal GMS, saving time, reducing costs, and enhancing applicant experience.

Public sector insights

Blog

Bringing together disparate and legacy systems

Modernising disparate or monolithic legacy local council systems can be a daunting prospect. It’s often perceived as one of the biggest challenges to any council focused on improving services and service delivery.

Blog

Transforming unstructured data into outstanding service delivery

Like many large organisations which have evolved organically over long periods, a significant proportion of local councils have vast untapped data resources reposing in operational silos.

Using AI and Automation for Smarter Government

AI and automation. What are the opportunities for local government? Here’s how they can help you deliver what your communities need.

Commonly asked questions

What types of public sector technology solutions are most valuable?

Most government agencies would benefit from a combination of integrated ERP, CRM and financial systems for evidence-based decision making. Cyber security solutions are essential – especially to maintain public trust.

How can integration help us modernise without replacing everything?

You don’t need to rip out and replace your entire tech stack. We can help you develop the right integration strategy, for where you are now – whilst enabling your legacy systems are integrating with new platforms. By improving automation, data flows and reporting – this can support your digital transformation path without a major system overhaul.

Great outcomes start with great conversations

Let's talk.

Great outcomes start with great conversations

Let's chat